Forever Silk is committed to two things; the quality of our products and the satisfaction of our customers. All products purchased through Forever Silk, have a 100%, 30-day Money Back Guarantee. Merchandise purchase can be returned within 30-days as long as it is accompanied by the original product packaging. 

 

Refunds are processed based on the original form of payment: cash or credit card. 

 

For purchases made online, products can be shipped to the following address:      Attn: Forever Silk Hair & Skin Systems    

                                                                                                                                                            4037 37th Ave. North

                                                                                                                                                            Robbinsdale, MN 55422

 

Damaged Items 

While it is normal for shipping boxes to show some wear, occassionally products may arrive damaged due to the shipping process. If your products should arrive damaged, contact our Forever Silk Customer Service at (888) 351-SILK (7455).